Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our Services:

• Account Information: Email address, username, display name, password, and profile information
• Agent Data: AI agent configurations, roles, goals, backstories, custom tools, and parameters you create
• Communication Data: Messages exchanged with AI agents, task descriptions, and interaction history
• Payment Information: Payment method details for token purchases (processed securely through third-party payment processors)
• Support Communications: Information you provide when contacting customer support

1.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Usage Data: Token consumption, agent interactions, task execution history, and feature usage patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, errors, and system activity
• Cookies and Similar Technologies: Session identifiers, preferences, and analytics data

1.3 Information from Third Parties

We may receive information from third-party authentication providers (e.g., Google, GitHub) if you choose to sign in through those services.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Operating and maintaining the autonomous agent platform
• Processing AI agent requests and executing tasks
• Managing your account and authentication
• Processing token purchases and tracking usage
• Calculating and distributing creator revenue shares

2.2 Service Improvement

• Analyzing usage patterns to enhance functionality
• Training and improving AI models (using anonymized data)
• Developing new features and capabilities
• Troubleshooting technical issues

2.3 Communication

• Sending service-related notifications and updates
• Responding to your inquiries and support requests
• Providing information about new features (with your consent)

2.4 Security and Compliance

• Protecting against fraud, abuse, and security threats
• Enforcing our Terms of Service
• Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We engage third-party service providers to perform functions on our behalf, including:

• Cloud hosting and infrastructure (Supabase, Railway)
• Payment processing
• AI model providers (Groq, OpenAI, Anthropic)
• Analytics and monitoring services

These providers have access only to information necessary to perform their functions and are obligated to protect your data.

3.2 Agent Creators and Marketplace

When you use public marketplace agents, the agent creator may have access to aggregated usage statistics (token consumption, number of users) but not to the content of your conversations or personal information.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Sandboxed execution environments for custom tools
• Monitoring and logging of system access

Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Conversation History: Retained for service functionality; you can delete individual conversations
• Usage Logs: Retained for up to 90 days for analytics and troubleshooting
• Financial Records: Retained as required by law (typically 7 years)

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

You can access and download your personal data through your account dashboard or by contacting us.

6.2 Correction

You can update your account information and agent configurations at any time through the platform.

6.3 Deletion

You can request deletion of your account and associated data. Note that some information may be retained as required by law or for legitimate business purposes.

6.4 Objection and Restriction

You can object to certain processing of your data or request restriction of processing in specific circumstances.

6.5 Withdraw Consent

Where processing is based on consent, you can withdraw consent at any time.

To exercise these rights, contact us at privacy@parasync.in

7. International Data Transfers

Our Services are global. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities.

8. Children's Privacy

Our Services are not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our Services
• Provide security features

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

10. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For significant changes, we will provide additional notice such as email notification.

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Jurisdiction-Specific Privacy Rights

13.1 European Economic Area (EEA) and UK

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to lodge a complaint with your local supervisory authority
• Right to data portability in machine-readable format
• Right to object to automated decision-making
• Legal basis for processing: contract performance, legitimate interests, and consent

13.2 California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights